Sébastien Pokorski

Senior IT Support Technician
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I am passionate about how systems and organizations work, and I am curious with a constant appetite for learning.

I chose to take an internal opportunity at L’Est Républicain in logistics to step out of my comfort zone while remaining loyal to the company.

Today I bring my experience to the supply of the rotary press and to flow organization, with a performance and service-oriented mindset. In this CV, you will find a detailed account of my professional journey. I am available to discuss it further.

Work Experience

Upstream Logistics Manager

L'Est Républicain | Since 2024

Responsible for upstream logistics, managing the supply of the rotary press with raw materials and procurement.

  • Supply of the rotary press with raw materials
  • Management of raw material procurement
  • Management of a team of 4 forklift operators

Hotline Support, Administrator (SVP)

Ebra Services, 54 Heillecourt | 2021 - 2023

Permanent contract. Level 1 and 2 support for users.

  • Administrator for the industrial side of L’Est Républicain, Vosges Matin, Républicain Lorrain; industrial equipment supervisor for the EBRA group
  • Helpdesk Hotline (L1+L2): internal EBRA clients (journalists, editorial secretaries, photographers, DTP technicians, administrative services) and external clients (press correspondents, distributors, readers on the internet)

IT Support Technician (SVP)

L'Est Républicain, 54 Heillecourt | 2010 - 2020

Permanent contract. Level 1 and 2 support for users.

  • Project coordination and definition of user requirements
  • Helpdesk Hotline (L1+L2): internal clients (journalists, editorial secretaries, photographers, DTP technicians, administrative services) and external clients (press correspondents, distributors, readers on the internet)

Communication Assistance Maintenance Technician (M.C.A)

L'Est Républicain, 54 Heillecourt | 2003 - 2010

Permanent contract. Level 1 and 2 support for users.

  • Deployment and maintenance of computer equipment (PCs, networks, telephony), interventions on various sites
  • Helpdesk Hotline (L1+L2): internal clients (journalists, editorial secretaries, photographers, DTP technicians, administrative services) and external clients (press correspondents, distributors, readers on the internet)
  • Cabling and network patching of premises

Contract Renewal: Trainer

LORINFO, 54 Laxou Site Saint Jacques | April 2002 - January 2003

Fixed-term contract. Training and support on page layout software for journalists and editorial secretaries at L’Est Républicain.

  • Training on the MEPI module (Interactive Page Layout), QuarkXpress extension developed by TRIAS development for editorial secretaries and journalists.
  • User support in L’Est Républicain agencies
  • Definition, requirements gathering and bug fixes with the development team

Trainer

L'Est Républicain, 54 Heillecourt | August 2001 - March 2002

Fixed-term contract. Training and support on page layout software for journalists and editorial secretaries at L’Est Républicain.

  • Training on the MEPI module (Interactive Page Layout), QuarkXpress extension developed by TRIAS development for editorial secretaries and journalists.
  • User support in L’Est Républicain agencies
  • Definition, requirements gathering and bug fixes with the development team

DTP Operator

Un point C'est tout, 54710 Ludres | 2000 - 2001

Internship using Illustrator, Photoshop, QuarkXPress, Word and Excel. Proofing and Cromalin process.

  • Photogravure
  • DTP
  • Packaging

Self-taught

| 1999 - 2000

Illustrator, Photoshop, QuarkXPress, Word and Excel.

    Head Waiter

    Le Warwick, Geneva | 1997 - 1999

    Fixed-term contract. Hotel-Restaurant hospitality.

    • International clientele, 4-star hotel
    • Restaurant order management
    • Bar and banquet management